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Report a Lost or Stolen Card
To report a lost or stolen card during normal business hours, please contact our Bookkeeping department at 337-937-5816. If you are trying to report a lost or stolen card after normal business hours, or during a holiday or weekend, please contact 1-800-754-4128.
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Email Us
Important E-mail Disclosure
Bank of Erath recognizes e-mail as a simple and cost effective method of communication, however requests and inquiries requiring immediate attention should not be sent via e-mail. Similarly, sensitive personal and account information such as account numbers, PASSWORDS, PINS, or Social Security Numbers should not be sent via e-mail. Because an e-mail message may not be reviewed by a bank representative immediately, you must contact Bank of Erath via telephone or in person for immediate attention. E-mail messages will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may e-mail messages be used to place a stop payment on a check, cancel a bill payment, request account transfers, or report lost or stolen banking codes and/or cards.